We’re looking for a...

Junior Customer Success Executive (m/f/d)

Munich, Germany
Employee
Consulting

We revolutionize Customer Service with Artificial Intelligence. Speed, passion and drive are the basis of our DNA. We put our customers at the center of everything we do, and we never stop until the job is done. We’re creating our own path, with a global and diverse team driving long-term growth and innovation. We don’t like “not possible”. We like new ideas, open-mindness, honesty and we always bring an element of fun into our work. Join our team and be ready to change the world with us.

We are one of the leading companies in Artificial Intelligence, providing our services to the world's most innovative companies. With our expert team of application developers and data scientists we work closely together with our customers to always be ahead of the game and to create state-of-the-art technology. Become part of our fast-paced environment and join our team building the most innovative and revolutionary technology in the market.

Some of our awards include: Insurance Disruptor of the Year, Impact Growth EU Tech of the Year, CCW Most Innovative CS Solution, Impact Diamond - Best InsurTech and many more.

Tasks

  • Convert our customers from pilots to full projects
  • Work together with our product, tech and sales team to create the best experience for our customers
  • Support our salesforce from the first meetings and take over the projects
  • Keep all customer information, notes, and documents up-to-date in relevant systems and provide accurate and timely report
  • Manage and develop Key Accounts

Requirements

  • 1-3+ years of customer success, customer service or sales experience
  • Excellent in German and fluent in Business English
  • Ability to build strong relationships with all stakeholders involved especially customers
  • Strong presentation and negotiation skills
  • A natural networker, confident and friendly
  • A brilliant multitasker; highly productive

Benefits

  • Office located in the heart of Munich, in Marienplatz
  • A chance to meet people from all over the world! (20+ nationalities)
  • Free gym membership with Body & Soul
  • Free German language courses
  • Weekly yoga sessions in the office
  • Regular company events such as Oktoberfest, Halloween, Christmas tree decoration
  • A start-up atmosphere with table tennis, dart board, chill room

We are looking forward to hearing from you!

Best,

e-bot7

We revolutionize Customer Service with Artificial Intelligence. Speed, passion and drive are the basis of our DNA. We put our customers at the center of everything we do, and we never stop until the job is done. We’re creating our own path, with a global and diverse team driving long-term growth and innovation. We don’t like “not possible”. We like new ideas, open-mindness, honesty and we always bring an element of fun into our work. Join our team and be ready to change the world with us.

We are one of the leading companies in Artificial Intelligence, providing our services to the world's most innovative companies. With our expert team of application developers and data scientists we work closely together with our customers to always be ahead of the game and to create state-of-the-art technology. Become part of our fast-paced environment and join our team building the most innovative and revolutionary technology in the market.

Some of our awards include: Insurance Disruptor of the Year, Impact Growth EU Tech of the Year, CCW Most Innovative CS Solution, Impact Diamond - Best InsurTech and many more.

Tasks

  • Convert our customers from pilots to full projects
  • Work together with our product, tech and sales team to create the best experience for our customers
  • Support our salesforce from the first meetings and take over the projects
  • Keep all customer information, notes, and documents up-to-date in relevant systems and provide accurate and timely report
  • Manage and develop Key Accounts

Requirements

  • 1-3+ years of customer success, customer service or sales experience
  • Excellent in German and fluent in Business English
  • Ability to build strong relationships with all stakeholders involved especially customers
  • Strong presentation and negotiation skills
  • A natural networker, confident and friendly
  • A brilliant multitasker; highly productive

Benefits

  • Office located in the heart of Munich, in Marienplatz
  • A chance to meet people from all over the world! (20+ nationalities)
  • Free gym membership with Body & Soul
  • Free German language courses
  • Weekly yoga sessions in the office
  • Regular company events such as Oktoberfest, Halloween, Christmas tree decoration
  • A start-up atmosphere with table tennis, dart board, chill room

We are looking forward to hearing from you!

Best,

e-bot7

Didn’t find what you were looking for?
Updated: 9 days ago
Job ID: 1407319
About e-bot7 GmbH
We revolutionize Customer Service with Artificial Intelligence. Speed, passion and drive are the basis of our DNA.
51-200 employees
Information Technology (IT)
 
Munich, Deutschland
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Contact Person
Xaver Lehmann
Managing Director / Co-Founder / Forbes 30 under 30
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